Description
HIGHLY DEPENDABLE FOR THE MOST DEMANDING BUSINESS ENVIRONMENTS
The 24-pin 136 column printer is designed to offer busy offices unparalleled performance and reliability.
- 24-pin wide carriage
- Speed: up to 480 cps (10cpi)
- MTBF: 20,000 Power on Hours
- USB and Parallel ports
- Optional network print server
High Speed
The 24-pin wide carriage LQ-2190 boosts a high print speed of up to 480 cps (10 cpi) makes it an ideal solution for high volume applications.
Robust and Reliable
With MTBF (mean time between failure) of 20,000 power-on hours and a print head life of 400 million strokes per wire, this extremely robust printer is suitable for medium and large print volumes. Both features guarantee uninterrupted operation and less maintenance, in turn enhancing your productivity and reducing your total cost of ownership.
Versatile Connectivity
With a built-in USB, parallel interface and optional network print server, the LQ-2190 is engineered for versatile connectivity. What’s more, choice of front, rear and bottom paper paths gives you even more control over desk space management.
High Ribbon Yield
With a ribbon life of around 15 million characters, the ribbon replacement intervals are longer which in turn lower running costs and total cost of ownership.
Specifications
Printing Technology:
Print Method:Impact dot matrix
Control Panel:6 switches and 10 LEDs are located on the panel
Print Direction:Bi-direction with logic seeking
Number of Pins in Head:24 pins
Control Code:ESC/P2 and IBM PPDS emulation
Print Speed:
High Speed Draft:10 cpi: 480 cps
12 cpi: 576 cpsDraft:10 cpi: 360 cps
12 cpi: 432 cps
15 cpi: 540 cps
(Condensed) 17 cpi: 308 cps
(Condensed) 20 cpi: 360 cps
Letter Quality:10 cpi: 120 cps
12 cpi: 144 cps
15 cpi: 180 cps
(Condensed) 17 cpi: 205 cps
(Condensed) 20 cpi: 240 cps
Reliability:
MVBF:40 million lines (except print head)
MTBF:20,000 Power On Hours (POH) (25% Duty)
Printhead Life:400 million strokes/wire
Print Characteristics:
Character Sets:14 international character sets and one legal character sets. 1 Italic and 12 graphical character tables: Italic table, PC437 (US Standard Europe), PC850 (Multilingual), PC860 (Portuguese), PC861 (Icelandic), PC863 (Canadian-French), PC865 (Nordic), BRASCII, Abicomp, Roman 8, ISO Latin 1, PC 858, ISO 8859-15
Bitmap Fonts:Epson Draft / Epson Courier: 10cpi, 12cpi, 15cpi; Epson Roman / Epson Sans Serif: 10cpi, 12cpi, 15cpi, Proportional; Epson Prestige: 10cpi, 12cpi; Epson Script / OCR-B / Orator / Orator-S / Epson Script C: 10cpi, Proportional
Scalable Fonts:Epson Roman / Sans Serif / Roman T / Sans Serif H: 10.5pt., 8pt. - 32pt. (every 2pt.)
Barcode:EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, POSTNET
Paper Path:
Manual Insertion:Front or Rear In, Top out
Push Tractor:Front of Rear In, Top out
Pull Tractor:Front or Rear or Bottom in, Top out
Paper Media:
Cut Sheet (Single Sheet):Front Entry: Length: 148 - 420mm (5.8" - 16.5"), Width: 100 - 420mm (3.9" - 16.5"), Thickness: 0.065 - 0.14mm (0.0025" - 0.0055")
Rear Entry: Length: 100 - 420mm (3.9" - 16.5"), Width: 100 - 420mm (3.9" - 16.5"), Thickness: 0.065 - 0.14mm (0.0025" - 0.0055")
Cut Sheet (Multi-part Forms):Front Entry: Length: 148 - 420mm (5.8" - 16.5"), Width: 100 - 420mm (3.9" - 16.5"), Thickness: 0.12 - 0.46mm (0.0047" - 0.018") (Total)
Rear Entry: Length: 100-420mm (3.9" - 16.5"), Width: 100 - 420mm (3.9" - 16.5"), Thickness: 0.12 - 0.46mm (0.0047" - 0.018") (Total)
Copies: 1 Original + 5 Copies
Envelopes: Thickness: 0.16 - 0.52mm (0.0063" - 0.0205") (Total)
Envelope (No.6):Rear Entry: Length: 92mm (3.6"), Width: 165mm (6.5"), Thickness: 0.16 - 0.52mm (0.0063 - 0.020") (Total)
Envelope (No.10):Rear Entry: Length: 105mm (4.1"), Width: 241mm (9.5"), Thickness: 0.16 - 0.52mm (0.0063 - 0.020") (Total)
Continuous Paper (Single Sheet):Front, Rear, Bottom Entry: Length: 101.6 - 558.8mm (4.0" - 22.0"), Width: 101.6 - 406.4mm (4.0" - 16.0"), Thickness: 0.065 - 0.46mm (0.0025" - 0.018") (Total)
Copies: 1 Original + 5 Copies
Continuous Paper (Multi-part Forms):Front, Rear, Bottom Entry: Length: 101.6 - 558.8mm (4.0" - 22.0"), Width: 101.6 - 406.4mm (4.0" - 16.0"), Thickness: 0.065 - 0.46mm (0.0025" - 0.018") (Total)
Copies: 1 Original + 5 Copies
Label (Base Sheet):Bottom Entry: Length: 101.6 - 558.8mm (4.0" - 22.0"), Width: 101.6 - 406.4mm (4.0" - 16.0"), Thickness: 0.16 - 0.19mm (0.0063" - 0.0075") (Total)
Card: Front, Rear Entry: Length: 148 - 200mm (5.8 - 7.8"), Width: 100 - 200mm (3.9 - 7.8"), Thickness: 0.22mm (0.0087")
Roll Paper: Rear Entry: Diameter: 127mm (5.0"), Width: 216mm (8.5"), Thickness: 0.07 - 0.09mm (0.0028 - 0.0035")
Line Spacing:4.23mm (1/6”) or programmable in increments of 0.0706mm (1/360”)
General:
Memory Buffer:128 KB
Supported OS and Applications:
Supported OS: Microsoft® Windows® 2000 / XP / Vista / 7 / 8 / 8.1 / 10
Utility: Epson Status Monitor 3 (Microsoft® Windows® 2000 / XP / Vista / 7 / 8) Epson Printer Setting (Microsoft® Windows® 2000 / XP / Vista / 7 / 8)
Dimensions and Weight:
Dimensions (W x D x H):639 x 402 x 256 mm
Weight:13kg
Consumables:
Ribbon Cartridge Black: Approx. 15 million characters *2 - C13S015531
Options:
Options: Epsonnet 10/100 Base TX Int.Printer Server – C12C824352
Pull Tractor Unit – C12C800322
Serial I/F Card No Buffer Type-B - C824432
Environmental Conditions (Operating):
Temperature:5 - 35°C (Operating*2), 15 - 25°C (Operating*2 *3)
Humidty:10 - 80% RH (Operating*2), 30 - 60% RH (Operating*2 *3)
Acoustic Noise:
Acoustic Noise:54 dB
Interface:
Interface: Bi-directional Parallel Interface (IEEE-1284 nibble mode supported), USB 2.0 (Full Speed), Type B I/F Level 2 (Option)
Estimate shipping
Refund Policy
Vision Media Online return policy
The following return policies and procedures have been established for all Vision Media Supplies online orders. These policies are only applicable to products purchased directly by you from Vision Media Supplies Online website.
We would like to emphasize that Vision Media Supplies Sdn Bhd (“VMS”) return policy are only limited to exchanging of products, refund claims or warranty claims.
General
Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, VMS will accept all qualified and conforming products for exchange or return within 14 days of the original purchase date. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange anymore.
Qualified and conforming products must fulfill the criterion listed below:
- Products must be in the original manufacturers packaging upon return or exchange.
- Products must not been used and in sell-able conditions
- Products must be complete with all standard certification labels originally placed and not tampered with.
- Product serial number, or any similar identification numbers, must match the serial number on the package or invoice issued by VMS.
- Products must be free from damage of any type, including, but not limited to dents, scratches, cracks, abuse, defacement or indication of removed screws/fasteners or seals.
- Products that came labelled with a security seal must have the seal intact and not tampered with.
- Products that are specially ordered or customized for customers specific needs are not eligible for exchange of products.
Refund
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and in sell-able condition. A product would not be acceptable for a refund if the item has been used or the box has been damaged, opened or any seals broken upon inspection.
A product is also not eligible for refund if that particular product was specifically ordered for the customer and not a part of our standard ex-stocks item.
Several types of goods are exempt from being returned. Perishable goods such as food, beverages, newspapers or cartirdges once open cannot be returned. We also do not accept refund on services that has been rendered.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@visionmedia.com.my and once request accepted please send the item back to our return shipping address: 48-50 Jalan Mashuri, Bayan Baru 11950, Bayan Lepas, Penang
A product is also not eligible for exchange if that particular product was specifically ordered for the customer and not a part of our standard ex-stocks item. A product would also not be acceptable for an exchange if the item has been used or the item was damaged due to improper use or handling.
Warranty Claims
VMS does not offer any express warranties. However, many of the products available through our website are covered by Manufacturers' Warranties. To check whether a product is covered by a manufacturer's warranty, we suggest our customer to check with their respective manufacturer's website or on the packaging of the product itself. Alternatively, customers could also contact our RMA department to obtain their products detail warranties information.
Products that state "This item can be returned to the product manufacturer only" must be returned directly to the product manufacturer for repair or replacement, unless otherwise required by law. For these items, the warranty policy provided by the product manufacturer explicitly requires that any returns, repairs etc. be requested and processed directly by the consumer (or "end-user") of the item.
However, in such cases where the product manufacturer does not required the end-user to returned their faulty products directly to them, VMS would gladly help our customers claims these warranty on behalf of them.
Note: Before returning any items back to VMS for warranty claims, customer must first contact our RMA department and obtain an RMA approval.
Return Shipping
To return your product, you should mail your items to: 48-50, Jalan Mahsuri, Bandar Bayan Baru, 11950, Bayan Lepas, Penang, Malaysia. Postage and handling charges, both to and from our warehouse will be paid by the customer, and are non-refundable. For refunds, the cost of return shipping will be deducted from your refund value.
For your protection, we recommend that you insure your return and use a traceable carrier that can provide you with delivery confirmation. VMS shall not be responsible for items returned that are lost or damaged in transit.
Depending on your location, the time it may take for your exchanged product to reach you or us may vary.
Restocking Charges
All products that are return for exchange are subject to a restocking fee of 25% of the purchase price. It must be accompanied with receipt of purchase and not more than 14 days from the date of purchase. The restocking charges will be waive if the product is defective or the return is a direct result of a VMS error.
Return / Exchange Procedures:
To ensure a smooth transaction for products that requires an exchange or return, we need customers to follow the steps below:
- Contact our RMA department and obtain a Return Merchandise Authorization (RMA) approval via email at sales@visionmedia.com.my
- After obtaining the required RMA Approval, customer must send their faulty items back to the following address listed below, along with a copy of their original invoice or receipts of their purchase as well as their contact numbers.
Return Shipping Address: 48-50 Jalan Mashuri, Bayan Baru 11950, Bayan Lepas, Penang. - Customers will be informed regarding their return status once the faulty items are received by our RMA department through email.
- All successful returns that have been approved will be processed, credited, or reshipped within 21-30 business days of the products arriving back to us.
- For items that require longer warranty claims or replacement unit our RMA team will advise customers on the expected time needed.